Terms of service

 

1. About Us

Seams is an independent clothing brand selling apparel and related products online.

For customer support or legal enquiries, contact:

Email: seams.st@gmail.com
Contact Page on Website


2. Eligibility

You must be at least 18 years old or have permission from a parent or guardian to use this website and place orders.

You agree not to use our website for unlawful purposes or in violation of any applicable laws or regulations.


3. Products & Availability

We aim to ensure all product descriptions, images, sizing, and pricing are accurate. However:

  • Product availability may change without notice
  • We reserve the right to discontinue products at any time
  • Limited releases or made-to-order items may have different fulfilment timelines

We reserve the right to limit quantities purchased per customer.


4. Pricing & Payments

All prices are listed in [GBP/USD/EUR] and include applicable taxes unless stated otherwise.

We reserve the right to change prices at any time without prior notice.

Payments are securely processed through third-party payment providers available via Shopify. We do not store full payment card details.

Orders may be cancelled if payment cannot be authorised or if fraud is suspected.


5. Shipping & Delivery.

Seams is not responsible for delays caused by:

  • Postal or courier disruptions
  • Customs processing
  • Incorrect shipping information provided by the customer
  • Events outside our reasonable control

Customers are responsible for any customs duties or import taxes for international orders.

Risk of loss passes to the customer once the order is delivered.


6. Returns & Refunds

You may request a return within 30 days of receiving your order.

Returned items must:

  • Be unworn and unused
  • Include original tags and packaging
  • Be free from damage, stains, or odours

We reserve the right to refuse returns that do not meet these conditions.

Refunds will be processed to the original payment method after inspection of returned items.

The following items may be non-refundable unless faulty:

  • Sale items
  • Gift cards
  • Custom or personalised products
  • Underwear or hygiene-sensitive items

This policy does not affect your statutory rights under UK consumer law.


7. Intellectual Property

All content on this website, including:

  • Logos
  • Branding
  • Graphics
  • Product designs
  • Photography
  • Text and website content

is owned by or licensed to Seams and protected by intellectual property laws.

You may not reproduce, copy, distribute, or commercially use our content without written permission.


8. User Conduct

You agree not to:

  • Use the website fraudulently
  • Attempt to interfere with site security
  • Upload malicious software or harmful code
  • Copy or exploit our content or products unlawfully
  • Use bots or automated systems to place orders

We reserve the right to suspend or block users who violate these Terms.


9. Limitation of Liability

To the fullest extent permitted by law, Seams shall not be liable for:

  • Indirect or consequential losses
  • Loss of profits, revenue, or business
  • Delays or interruptions to website access
  • Technical errors or website downtime

Our total liability relating to any order shall not exceed the amount paid for the relevant product.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.


10. Disclaimer

Products are provided “as is” and “as available.”

We do not guarantee:

  • Continuous website availability
  • Error-free operation
  • That the website will always be secure or free from viruses

Customers are responsible for ensuring product suitability before purchase.


11. Privacy

Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.


12. Third-Party Services

Our website may contain links to third-party services or platforms. We are not responsible for the content, policies, or practices of third-party websites.


13. Order Refusal & Cancellation

We reserve the right to refuse, cancel, or limit orders for reasons including:

  • Suspected fraud
  • Pricing or inventory errors
  • Violation of these Terms
  • Unusual or excessive order quantities

If your order is cancelled after payment, you will receive a refund.


14. Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on this page with a revised “Last Updated” date.

Continued use of the website after changes means you accept the updated Terms.


15. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes arising from these Terms or use of the website shall be subject to the exclusive jurisdiction of the courts of England and Wales.


16. Contact

For questions regarding these Terms, contact:

Seams
Email: seams.st@gmail.com
Website Contact Page