Shipping policy

Processing Times

All orders are processed within 3–5 business days.

During busy periods such as drops, sales, holidays, or new releases, processing times may be slightly longer.

Once your order has been shipped, you will receive a confirmation email with tracking information (where available).


UK Shipping

Estimated delivery time for UK orders:

  • Standard Shipping: 3-5 business days
  • Express Shipping (if available): 1–3 business days

Delivery times are estimates and may vary depending on the courier.

Tracking

Tracking is included on most orders. Once your order is dispatched, you will receive tracking details by email.

Please allow up to 48 hours for tracking updates to appear.


Incorrect Addresses

Please ensure your shipping address is correct before placing your order.

Seams is not responsible for orders shipped to incorrectly entered addresses.

If an order is returned to us due to an incorrect address, additional shipping charges may apply before reshipment.


Delayed or Lost Packages

Once your order has been shipped, delivery is handled by the courier.

We are not responsible for:

  • Courier delays
  • Lost or stolen packages marked as delivered
  • Customs delays
  • Delays caused by events outside our control

If you believe your package is lost, please contact the courier first using your tracking number.


Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with:

  • Your order number
  • Photos of the damaged item and packaging

We will review the issue and help resolve it as quickly as possible.


Contact

For any shipping questions, contact us at:

Seams
Email: Seams.st@gmail.com
Website Contact Page